Shipping Policy – winterdecorstore.com

DOMESTIC SHIPPING (United States)

We offer several shipping options to meet your needs:

  • Standard Shipping: 5-7 business days | $9.95 or FREE on orders over $99
  • Expedited Shipping: 2-3 business days | $14.95
  • Overnight Shipping: Next business day | $24.95 (Order by 12 PM EST for same-day processing)

INTERNATIONAL SHIPPING
We ship to Canada and select international destinations. Shipping costs and delivery times vary by country and are calculated at checkout. Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

ORDER PROCESSING
Orders are processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order leaves our warehouse. Business days are Monday through Friday, excluding federal holidays.

ORDER TRACKING
Track your order by clicking the link in your shipping confirmation email or by logging into your account on winterdecorstore.com.

IMPORTANT INFORMATION

  • Please verify your shipping address carefully before completing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.
  • Collectible and fragile items are shipped with special protective packaging and may require additional handling time.
  • Multiple items from one order may ship separately to ensure the fastest delivery. You will receive separate tracking numbers for each shipment.
  • During peak holiday seasons and promotional events, order processing and carrier delivery times may be extended.
  • For lost or stolen packages marked as “delivered,” please contact the shipping carrier directly using your tracking number.

SPECIALIZED HANDLING
Collectibles and seasonal decor require special care:

  • Fragile items include extra protective materials
  • Temperature-sensitive items may have shipping restrictions during extreme weather
  • Signature confirmation is required for orders over $250

For the most current shipping information, please visit our Shipping Information page at winterdecorstore.com.